Cloud-Based Fire Department RMS Software

ESAMS reduces the burden of staying compliant, organized, and prepared at all times.

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Core Modules

Stop juggling multiple systems. ESAMS manages every aspect of your Fire Program in one place.

NERIS v1 compatability certified

Fire Incident Reporting

Our modern Fire Incident Reporting solution offers intuitive record validation for accurate, complete reports, and automated submission to state systems to streamline the reporting process.

  • NERIS v1 Integrated Partner
  • Intuitive Record Validation
  • Superior Access Controls
  • ART Calculation and Reporting
  • Dashboard Including Mapping
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Facilities Management

Comprehensive fire management enables agencies to prepare for potential fire incidents with pre-fire plans and provide access to crucial prevention information

  • Pre-Fire Plans
  • Prevention Information
  • Evacuation Drills
  • Risk Assessment Score
  • Equipment Data
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Training & Certification

Fire safety training program management and certification tracking to ensure personnel maintain current qualifications and emergency response capabilities.

  • Customizable Training Schedule
  • Automated Reminders
  • Customizable Course Library
  • LMS Scorm Web-Based Trainings
  • Compliance Reporting
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E-tracker

Our asset and inventory management module can track a multitude of items including Apparatus, Hydrants, PPE, station supplies, and everything in between.

  • Apparatus management
  • Hydrant Tracking
  • Status and Event Tracking
  • Customizable Events
  • Mapping feature
  • Reporting & Dashboards

E-Tracker Highlights

E-tracker manages the full lifecycle of any asset type (Apparatus, Hydrants, PPE, tools, SCBA, radios, station supplies) from purchase through assignment, inspection, maintenance, and retirement.


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Personnel

Organize and manage your team.

  • Personnel Structure Management
  • Manage Training, certications, respirator and other compliances
  • Calendar (Shift) Management (Coming Soon Q2 of 2026)

Personnel Highlights

The Personnel Administration (PA) module is the central hub in ESAMS for managing workforce information. It allows organizations to maintain accurate personnel records, track training and compliance requirements, and ensure users have the appropriate system access — all in one secure location.


Personnel Highlights 2


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Inspections

Tracks inspections of buildings including issuance of deficiency notices.

  • Access to Reference Library
  • Scheduling
  • Automated Reminders
  • Reports
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Frequently Asked Questions

ESAMS brings your entire Fire Program into one platform — incident reporting, asset management, personnel tracking, and training. Backed by 25+ years of expertise and world-class support.

NERIS v1 compatability certified

Yes, we have completed all the necessary steps and are successfully submitting data to NERIS.

Learn more about NERIS on their FAQ page.

Yes. ESAMS supports API-based integrations with CAD and other third-party systems, reducing duplicate data entry and keeping your records accurate and up to date.

No. We have been doing this for over 25 years and use that experience to streamline the process.

Yes. ESAMS is built to scale across multiple stations, departments, or installations. Administrators can manage users, permissions, and reporting across the entire organization from a single platform.

We keep the pricing simple and start our calculation based on the number of manned fire stations in your organization. We also strive to keep hidden fees and add-on costs to a minimum. For example, there is no additional cost for mapping or other minor features/upgrades within the system.

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Yes. Our system allows users to easily manage records and run reports to provide data for ISO assessments.

We offer data migration services to bring your existing records — including NFIRS historical data — into ESAMS so nothing gets left behind. Our implementation team handles the process from start to finish.

Yes! There are a lot of other modules within our system to make managing your Fire Program easier, a few are listed below.

  • Building Evacuation Drill
  • Permits
  • Inspections
  • Fire Training Schedule
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  • World Class Support - Our support staff is U.S. based and available via phone, chat, and email Monday - Friday, 7AM - 7PM EST.
  • Implementation assistance included
  • Demo site/sandbox environment
  • Uptimes of 99%
  • API access for integrations
  • Encryption at rest and in transit
  • Reports and Dashboards
  • Complete hosting, maintenance, compliance
  • Automatic updates for new features
  • SSO - Single Sign-on capable

Fire Services Contact

Ready to enhance your organization's fire protection capabilities? Our fire services experts are here to help.

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Address

9729 Cogdill Rd, STE 200
Knoxville, TN 37932

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Support

(865) 288-7899

Business Office

(865) 288-7898

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Email

esams_mail@hgwllc.com

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